This section is dedicated to answering ten of your most frequently asked questions. Please simply click on the question to reveal the answer.
Alternatively, if you have a more specific question you would like answering then please feel free to email us and we will get back to you shortly.

FAQ
This breaks down as:
Full Tenant Referencing – £100
Assured Shorthold Tenancy Agreement – £75
Photographic Inventory – £75
PLEASE NOTE PRICE MAY VARY DEPENDING ON INDIVIDUAL CIRCUMSTANCES
Financial
• One month’s rent
• Deposit (equivalent to one months rent)
• Administration fee
Documents
• Photographic Identification (e.g. Driving License, Passport)
• Written reference (from previous/current Landlord or employer)
• Proof of income (e.g. Wage slip, employment contract, bank statement)
• Proof of current address (e.g. Utility bill, phone bill)
• Non-EU residents require proof of stay/residency (e.g. Visa, letter from Home Office)
In cases where recipients of housing benefit are accepted by a landlord then the additional requirement of a guarantor is necessary. The guarantor should be a homeowner and/or in full-time employment. They are required to sign a document attributing them with joint liability for rental arrears. The guarantor should also produce the same documents as the tenant mentioned in question 1.
If we do not manage the property then we pass the responsibility of the deposit on to the landlord. We ensure that the landlord signs a document stating their intention to submit the deposit in to a secure deposit scheme before we transfer it to them.
It is a legal requirement for a deposit to be protected by a government-backed tenancy deposit scheme (https://www.gov.uk/tenancy-deposit-protection/overview).
The amount paid as a holding deposit is deducted from the overall balance; it is not an additional cost, only an initial payment.
Once a holding deposit is paid, it will only be refunded if the landlord or Edward Lloyds vetoes the tenant moving in. In all other circumstances the holding deposit is non-refundable. This is to prevent the landlord from incurring a loss of earnings from preventing other potential tenants from viewing the property.
Full Photographic Inventory
Credit Check
Viewing and Consultation
Tenancy Agreement
Tenancy Changes (Utility and Council Tax updates)
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